Privacy Policy

How Neptune collects and uses service data.

What We Collect

We collect account information (such as email), service usage records, and operational logs needed to deliver and secure Neptune.

Payments are processed by Stripe. We do not store full card numbers in Neptune.

Data is used to operate the platform, provide support, improve reliability, and meet legal obligations.

We retain data only as long as necessary for service delivery, compliance, and security purposes.

We apply technical and organizational controls to protect account and service data against unauthorized access.

You can request access, correction, or deletion of your personal data subject to legal and contractual requirements.

Privacy requests: [email protected]